$1,000 hiring bonus
Sanctuary Centers of Santa Barbara is a non-profit organization that has been providing high-quality care for adults with mental illness and co-occurring disorders since 1976. Our 47 years of experience gives us a knowledge base that is unrivaled in the mental health field. Our mission is to provided our clients with a continuum of treatment in order to create opportunities for community reintegration and prevent further hospitalization while maintaining high professional standards.
Enhanced Care Management is a whole-person, interdisciplinary approach to care that addresses the clinical and non-clinical needs of high cost and/or high-need Medi-Cal recipients through services and comprehensive care that is community-based, interdisciplinary and person-centered.
The Community Outreach and Engagement Specialist is responsible for acting as bridge between the community, Sanctuary Centers’ Enhanced Care Management (ECM) program and other community service providers. The Community Outreach and Engagement Specialist engages in direct recruitment of clients and raises awareness of the services provided by ECM program. The person possesses good communication and interpersonal skills along with strong organizational skills.
The Community Outreach & Engagement Specialist reports to the Program Director of the ECM Program.
Essential Duties and Responsibilities
- Collaborates with ECM team members, enrollees and community partners
- Develops and sustains positive relationships with a range of people, including enrollees, community leaders, local groups and organizations, and local authorities
- Performs face-to-face outreach, and online activities with ECM enrollees
- Maintains case notes and participant files and ensure that all reporting requirements are adhered to as outlined by Sanctuary Centers and ECM program for every client interaction
- Work collaboratively with community partners and other Sanctuary Centers staff in linking clients with needed services
- Attends meetings and works as part of the ECM project team
- Willing to work in an office-based environment and out in the community
- Willing to work some evenings and weekends
- Performs other duties/special projects as assigned
Job Requirements
- Share our commitment to the health and wellbeing of our most vulnerable community members
- Work collaboratively to implement the seven core services for ECM:
1. Outreach and engagement
2. Comprehensive assessment and care management plan
3. Enhanced care coordination
4. Health promotion
5. Comprehensive transitional care
6. Member and family supports
7. Coordination of and referral to community and social support services
- Engage with a variety of different stakeholders, including residents, local groups, and organizations across the voluntary and public sectors.
- Understand, maintain, and uphold the mission and vision of Sanctuary Centers of Santa Barbara.
Education and Experience
- Bachelor’s degree required
- Bilingual, both English and Spanish required
- Extensive experience working in community outreach and engagement, particularly with disadvantaged groups
- Ability to manage a varied and challenging workload
- Strong written and verbal communication skills required
- Strong computer skills are required especially with case management data systems
- Must be hard working and reliable professional willing to be a role model.
- Must possess a valid driver’s license and motor vehicle insurance to operate a motor vehicle in the State of California
- Must pass a criminal background check
Job Type: Full-time
Pay: $26 – $29 per hour DOE
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person