Privacy Policy

Sanctuary Centers has created this privacy policy in order to demonstrate our commitment to your privacy and security. The following discloses our information collection and use practices for the Sanctuary Centers’ website (http://www.sanctuarycenters.org).

The Personal Information We Collect And How It Is Used

The Sanctuary Centers website does not collect any personally-identifiable information about our site visitors, other than information that visitors freely provide.

The one exception to this is that, like most websites, we gather certain information automatically (e.g. website analytics) and store it in log files. This information includes ip addresses, operating system, web browser type, internet service provider, referring/exiting pages, date/time stamp, and clickstream data (i.e., which pages are visited, page load times, error messages, etc.). These log files are stored indefinitely and are analyzed to help us understand how our site is being used.

This information in and of itself is not sufficient to identify site visitors in any personal way. However, in the event that you experience difficulty using our website, we may use your IP address in connection with your personal information to perform troubleshooting. Also, in the event that criminal behavior is suspected, Sanctuary Centers may provide this information to law enforcement, who could potentially trace it back to you through your Internet service provider.

Donor Privacy

Sanctuary Centers does not trade, share or sell a donor’s personal information to third parties, nor do we send donor mailings on behalf of other organizations. This policy applies to all donors, online and offline.

If you make a donation online at our website, you are required to enter personal contact information and credit card information. We use this information to process your donation via our authorized payment processor and send you a confirmation receipt. This information will not be sold or shared with other outside parties.

We also add you to our donor database, from which you may receive periodic fundraising appeals or event via postal mail or e-mail.

If you wish to be removed from our mailing list, please contact us via e-mail at development@sanctuarycenters.org, by phone at (805) 569-2785, or at the address below.

Link Tracking

Many links within email communications you receive from us have a tracking ID at the end. This enables us to measure how often certain links are clicked in order to gauge overall interest in the email campaign. From emails, it is possible for us to tie the information provided by tracking IDs to your personally-identifiable information, though we do not routinely do so. We are primarily interested in the overall effectiveness of our various online efforts.

How We Use The Information We Collect

Sanctuary Centers does not share any personally identifiable information about you with anyone outside of Sanctuary Centers. The information we collect is used internally to help us serve you better.

Customer Service

When you request information or send a message through any of the contact forms on this website, we may communicate with you in response to your inquiries to provide the information or services you request, and to confirm the actions you have taken (online donations, etc.). We will communicate with you via e-mail or by telephone.

General Announcements And Opportunities

We will occasionally mail or email you information on special events, news, or opportunities. Out of respect for your privacy, you have the opportunity to opt-out of these types of communications.

Electronic Mailing Lists

If you subscribe to one of our mailing lists, we will use your name and email address to send it to you. Out of respect for your privacy, we present the option to unsubscribe.

What Information We Share

Personally-identifiable information that you provide Sanctuary Centers will only be used internally by Sanctuary Centers.

In the course of providing our services, Sanctuary Centers relies on certain trusted business partners to perform certain tasks, such as handling mass mailings, delivering electronic communications, processing payments, etc. This involves transferring information about you in paper or electronic form. Sanctuary Centers makes every effort to ensure the trustworthiness and best business practices of these partners. These agents and third parties are prohibited from using your personally-identifiable information for any other purpose.

Links To Other Sites

This website contains links to other sites that are not owned or controlled by Sanctuary Centers. Please be aware that Sanctuary Centers is not responsible for the privacy practices of other such sites. We encourage you to be aware when you leave our site and to read the privacy policy of each and every website that collects personally-identifiable information.

Legal Disclaimer

Sanctuary Centers reserve the right to disclose your personally-identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

How We Protect The Information We Collect

Web Browsers And Internet Security

Any time you enter or provide personal information on our website, we encrypt it using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the internet. To support this technology, you need an SSL-capable browser.

You can tell if you are visiting a secure area within a website by looking at the lock or key symbol in your browser address window. If the address of the page begins with “https:// “, it is secure. Occasionally, the page you enter data on may not be secure, but by submitting the information you activate a secure connection and thus your data is submitted securely.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100 percent secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy on Sanctuary Centers’ website. We reserve the right to modify this privacy policy at any time, so please review it frequently.

Contact Us:

Sanctuary Centers
P.O. Box 551
Santa Barbara, CA 93102